COMM017 - Say It Right: Performance Feedback That Builds Confidence and Capability
1030479
Weatherhead Executive Education Open Enrollment
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(Previously listed as Providing Performance Feedback)
Say It Right: Performance Feedback That Builds Confidence and Capability
As a manager, giving performance feedback is crucial for enhancing individual performance. But why does it often feel so challenging? This program is designed to help you overcome those obstacles and turn feedback into a powerful tool for growth.
In this interactive and practical program, you'll:
- Identify barriers to delivering constructive feedback.
- Learn techniques to shift from being a judge to a mentor focused on developing potential rather than simply ‘fixing problems’.
- Learn to deliver accurate and actionable feedback.
- Master the content and delivery of feedback, even in tough conversations.
- Learn how to avoid performance conversations that quickly turn defensive.
Join us to transform your feedback skills and become a manager who inspires and nurtures their team but also pushes them to excel. Take the first step towards mastering one of the most important and fundamental responsibilities in management!
Topics
- Learning why performance feedback often fails to improve performance
- Exploring the qualities of truly effective feedback
- Understanding why rehearsal makes all the difference
- Delivering feedback conversations that minimize defensiveness and maximize learning
- Transition from simply giving feedback to being the catalyst that boosts performance
Learning Outcomes
As a result of attending this program, you will:
- Understand why most performance feedback fails to improve performance.
- Master an easy-to-remember framework for delivering performance feedback that minimizes defensiveness and maximizes action.
- Leverage rehearsal to improve the quality of your feedback.
- Learn how to follow feedback with coaching conversations to improve performance.
Who Should Attend
The program is designed for individuals and managers in leadership roles at every level who are responsible for the performance of others.Corporate Executive Education Packages
Package Pricing: 1 class day per participantApplies Towards the Following Certificates
- Emerging Leader Certificate : Electives
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