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This seminar builds on Introduction to Emotional Intelligence (EI) by helping participants put the innovative concepts and powerful strategies of EI to work in team settings. Understand team behaviors and norms at the core of effectiveness and the tools that enable those norms to emerge. Discover leadership behaviors and strategies that can support the emergence of these effective norms. Learn to apply them in hands-on, interactive case studies and exercises you can use immediately in your organization.

Topics

  • Introduction to the Group Effectiveness Framework
  • Leadership strategies for building emotionally intelligent teams
  • Application through case studies
  • Application to your work teams

Learning Outcomes

As a result of attending this program, participants will:

  • Learn about the visible and invisible challenges to building high-performing collaborative teams and why team culture is a better predictor of team performance than team member personality or skills.
  • Learn the ingredients of an Emotionally Intelligent Team Culture, including three team fundamentals, and nine emotionally intelligent team norms (Team EI Norms). 
  • Learn how the nine Team EI norms were identified and how each norm contributes to a team member’s ability to thrive, and a team’s ability to consistently perform at the highest levels.  
  • Learn how to apply the Team EI Model by assessing case studies, including a personal case study team selected by each participant (a team they lead or have influence within).  
  • Each participant uses their personal case study team to brainstorm ways of implementing change that can build the team’s emotional intelligence and improve its collaboration and performance.  
  • Participants leave with a detailed action plan for developing and improving their case study team and future teams.

Who Should Attend

Managers with responsibility for leading work teams.

Prerequisites

Participants must have attended Introduction to Emotional Intelligence prior to attending this program, to gain intermediate background knowledge.

Corporate Executive Education Packages

Package Pricing: 1 class day per participant

Applies Towards the Following Certificates

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Title
Team Leadership through Emotional Intelligence - IN PERSON
Type
In Person
Days
Friday
Time (Eastern)
9:00AM to 4:30PM
Dates
Nov 14, 2025
Schedule and Location
Contact Hours
6.0
Location
  • Case Western Reserve University
Course Fee(s)
One Day Seminar 2024 $895.00
Drop Request Deadline
Nov 07, 2025
Transfer Request Deadline
Nov 07, 2025
Accrediting Associations
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