COAC0007 - Course 1 - IDEAL Essentials: Foundational Skills and Mindset for Developing Others
Every great coaching conversation begins with a shift in perspective. In this first course, you’ll discover what coaching truly is—and what it isn't. You’ll learn to move away from the "fixer" mindset and adopt a developmental approach that empowers your team to find their own solutions.
This course introduces the three essential skills of coaching—Active Listening, Asking Evocative Questions, and Transforming Insight into Action—within the structured IDEAL Conversation Framework. You will walk away with a practical action plan ready for immediate workplace application.
Learning Outcomes
By the end of this course, you will be able to:
- Identify core strategies and skills as foundational to coaching.
- Describe the principles behind effective coaching conversations.
- Apply the IDEAL Conversation Framework and the core skills of active listening, powerful questioning, and transforming insight into action through hands-on practice, expert demos, and structured feedback.
- Understand the importance of managing your own well-being to sustain an effective and resilient coaching practice.
- Observe coaching skills in demo conversations and process connections between coach behavior and teammate insight.
- Develop a plan for how to use coaching skills in workplace settings to develop others.
Who Should Attend
This course is ideal for new and experienced managers, team leaders, supervisors, and individual contributors who want to leverage foundational coaching skills to help develop others
Ready to transform your leadership style and empower your team? Join us to build foundational coaching skills and walk away with a practical action plan you can put to immediate use!
Applies Towards the Following Certificates
- Excelling Leader Certificate : Electives
- IDEAL Essentials: Lead with Coaching : Required